Getting locked out is stressful for all involved

Written By Steph Weiland, Staff Writer

Tuesday morning, I left my room in hopes of getting a hot latte,  I was running a little late. Because of this I was in such a hurry that I just slammed my door and left. Once I was outside, I came to the realization that I had forgotten my keys in my room. I started panicking, trying to open the door to my room. It was not working, of course, because I did not have my keys. I ended up calling public safety and then I was redirected to residence life. 

I could barely hear the woman on the phone who was speaking to me from residence life. Then, after about a minute, she asked me what my room number was and I told her. Immediately after. she hung up on me without saying whether or not she was going to send someone from residence life up to unlock my room. At that point, I was pretty frustrated and was wondering if anyone was going to help me out. Once again, I made the decision to call public safety. I stated to the man on the other end of the phone that I was not sure if anyone was being sent up to help me out. 

He seemed to be annoyed with me on the phone and did not really end up giving me an answer. To me it just does not make sense that the second time I called public safety he was not willing to help me, as if it wasn’t his job. I decided to hang up, then I waited there for another twenty minutes or so. 

Finally, a woman had showed up way later than I expected to unlock my room. She asked me if I was the one who needed my room unlocked. Of course, I was the only person standing there. At last she unlocked my room. 

When people get annoyed with me when I’m trying to ask for help, it frustrates me. Public Safety could have easily called back Residence Life and asked if someone was going to come up and unlock my room. It would’ve been simple and saved me the anger and frustration. To the people answering the phone, I’m just another college student locked out of their room, but to me this is a frustrating and anxiety inducing situation. 

Sadly, I wasn’t able to grab a latte because I didn’t have enough time before class. From now on I make sure I’ve got my key on me before I shut my door. It’s a wise lesson to learn my friends. In the long run, it saves you time.